Ready to join the RigNet team? Our expertise and leadership provides customized communications services, applications, and cyber security solutions that enhance customer decision making and business performance. Our success is based on our employees who share a common commitment to innovation and creativity, and work together in a dynamic, rewarding environment. We are always open to meeting smart, talented, creative and driven individuals looking for a challenging and rewarding career! To learn more about RigNet, visit us at www.rig.net.
Job Title: Network Operator - Englewood, CO
Reports to: Operations Supervisor
The purpose of the Network Operator role is to provide our customers with a primary contact point, as well as basic troubleshooting to resolve the customer’s issues quickly, providing the best possible Customer Support. This role is subject to a 3-month rotating schedule that may cover days, swings, graves and/or weekends.
PRIMARY DUTIES & RESPONSIBILITIES:
Education, Knowledge, Skills & Abilities:
Working conditions are normal for an office environment. Work may require occasional overnight travel and weekend and/or evening work.
Description: This position requires a moderate amount of stamina with the ability to perform the above essential job functions and within timetables. Some overtime work will be required.
Lifting: The employee must be able to lift up to 5 lbs. frequently and up to 25 lbs. occasionally for short durations.
Carrying: The employee must be able to carry up to 5 lbs. frequently and up to 25 lbs. occasionally for short distances.
Pushing/Pulling: The employee must be able to push/pull up to 5 lbs. frequently and up to 25 lbs. occasionally usually from desk level to floor or floor to desk level.
Other Physical Requirements: Upper extremity usage, motor coordination, range of motion, vision, hearing and balance should be in a range to safely preclude the harm or injury to the employee in this position or the harm or injury to other employees.
Environmental Considerations: The employee will in most cases work in a central air-conditioned building; however, may be exposed to dust, fumes or gases and to changes of weather when exposed to outdoors at job sites or other locations.
1. Optimistic attitude
2. Communicate effectively
3. Professional and ethical behavior
4. Problem solver
6. Good listener
7. Must manage time efficiently and effectively
The job duties listed in this job description may not be inclusive of all requirements of this position. Other duties may be assigned by your supervisor and/or manager.
The above statements are intended to describe the essential functions and related requirements of persons assigned to this job. They are not intended as exhaustive list of all job duties, responsibilities and requirements.
RigNet Inc. and its subsidiaries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, RigNet Inc. and its subsidiaries complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.